Listening. It should be such a simple thing to do. But, how many of the professionals that you work with actually listen to you? In our present digital age, customer service is still a core pillar in the marketplace. ‘ Listen to the customer (or client)’, is supposed to be the Read more…
There are many things a company must tackle to execute a true and successful Digital Transformation. It takes time, money, and maybe the most difficult part, a new mindset. As I have discussed in the previous two posts, a Digital Transformation requires hard work, but it isn’t as mysterious as Read more…
The consulting industry loves to overwhelm. This was the topic of my previous post. Consulting as an industry uses the concept of Digital Transformation to overwhelm their clients and convince them that the complexity of the mere definition means the subject is far too complex to accomplish without extensive outside Read more…
While I am a consultant, I have to say that the consulting world is notorious for coining phrases that create mystery and intrigue to their listeners whereby they hope to create a sense of need for their services. After all, since the consultant uses terms no one can understand, they Read more…
As an ERP advisor, I am often asked about selecting and creating an internal ERP team to manage the selection and implementation process. ERP selections are generally long, very complicated, and consist of many layers of materials, presentations, and meetings. This will, realistically, put stress on the company. What should Read more…
I recently went to a nearby airport to a hanger where they sell and rent Lear Jets. I asked if I could take a test flight in one of the new jets. They asked a multitude of questions and then said that one of their pilots would have to take Read more…
It may seem obvious to measure the success of any undertaking by comparing the before and after, yet surprisingly, this important step is rarely taken. To illustrate, here’s the story of Lucy. Running in the Boston Marathon was Lucy’s lifelong dream. She didn’t aspire to win but just to simply Read more…
KnowledgePath Consulting, Inc. announces the addition of ERP insider Daniel A. Carr to its team of specialists Auburn, Alabama, February 25, 2019 – KnowledgePath Consulting, Inc. (“KnowledgePath”), a management consulting firm specializing in ERP software selection and implementation, today announces the addition of long-time ERP expert Daniel A. Carr (“Carr”) Read more…
ERP modernization or replacement? The road to this decision becomes less a question of should you and more of a question regarding what is the right path to take? In our last post, I discussed some considerations in making this decision. This post continues the conversation with additional pieces to Read more…
If your ERP is not providing the value that you need, it’s time to consider your options. All options can look attractive since, at least in the beginning, any option may appear to provide you the value you want. But ERP replacement or modernization is a path riddled with risk, Read more…