The ERP consultant is crucial to successful ERP modernization or Business Transformation projects. However, as with any industry ERP consulting services have the good, the bad, and the very, very ugly.
The good consulting firms bring invaluable information and experience. They lead companies through ERP projects all day, every day, not a just couple times throughout a career as most of you will be lucky enough to experience. They know the ins and outs of a multitude of ERP systems to help you chose the best fit for your company. They help you gain deep and actionable information about your company to help you meet your growth and competitive strategies. What’s not to like, right?
Unfortunately, too often I hear stories that make me sick at heart because of mind-blowing level of practices that are, for lack of a better word, downright immoral. The good news is that there is a lot you can do to protect yourself before jumping in with both feet.
Protect your company
Arm yourself with the best ammunition you can have: Real Information. Once you understand the truth of the consulting and software industry, you can ask the right questions and move forward. It is important to become better educated on the pitfalls so that you increase your opportunity of a high value, lower stress project.
Over the next few weeks I’ll talk about some of the most critical questions that you must ask before you engage with your chosen consulting firm. I will cover key issues; questions to ask up front. Some of the topics I’ll cover are what to look for within a Statement of Work proposal, what must be in a contract to protect your company and what should not be there. I’ll also discuss the truth about true ‘independence’ within the industry. Spoiler alert: Industry independence is much more of a rarity than consulting firms would like you to believe.
Typically, I don’t talk about topics that may directly promote KnowledgePath Consulting, and really this post is no exception. It is part of our mission as a company to help executives make well-informed decisions whether they work with us or not. By the same token I am not out to bash specific companies, but to bring to light dangers that can derail your project.
Consulting firms can provide real value to their clients. I want to help you gain that value, so stay tuned.