What is Communication Management?
A good communication plan must be put in place early and then integrated into every project. This plan outlines everyone’s role and responsibilities and identifies the critical nature of goals, deadlines, and milestones. There are three essential types of communication:
- Scheduled Communication – These are regularly scheduled meetings and correspondence where the participants and recipients have already been defined. Who gets what messages on what schedule becomes the important aspect of good communication. How the message is delivered both physically and psychologically is also essential.
- Unscheduled Communication – Impromptu meetings, e-mails, or voicemail can have a disruptive consequence on information flow. When unscheduled communication becomes the norm, that usually means the project is spiraling out of control and steps need to be taken to get things back on track and make sure everyone’s getting the same message.
- Repository of Information – A single source of data is just as important as a single point of contact and one version of the truth. This repository saves a tremendous amount of time. Otherwise, this time is wasted by people asking others for previously provided information. Most organizations already have tools available for storing data but not necessarily for holding project data. The good news is these tools can easily be identified and approved for use on project data.
Why Communication Management is important:
Poor communication equates to hours of unnecessary time lost each week which equates to lost revenue and frustration. When communication is clear and well managed that otherwise wasted time and energy goes into productivity. Communication is an art, and the right management can help your company develop this into a tremendous asset for your company.
How KnowledgePath will help:
We have been at the center of many projects for many years. We provide a single point of contact for all projects. Our project managers are trained to ensure all information is accessible, usable, and searchable, so it can be found quickly and easily. They are skilled communicators and mediators that keep things on track. We understand that the “details matter” and offer a good balance of comprehensive yet succinct reporting with substance and timing to ensure a thorough and concise information transfer.
Let’s be honest:
The goal of KnowledgePath’s Project Management is to make sure communication lines remain open and honest during a project to safeguard against both communication and project failure. People need a safe environment to share their ideas and be honest. The impact on business and project outcomes are too important to allow communication discrepancies. KnowledgePath has the skill to recognize and isolate poor communication while driving to increase awareness and advance the project to success. We play a sizable role in the project’s functional communication which accelerates project realization.