Omni-channel, manufacturing and distribution

Connecting Manufacturers, Distributors, and Omni-Channel

Reality is kicking in. Omni-Channel environments are not just for retailers, they are critically important to the manufacturers and distributors that support product and service delivery. If the term ‘Omni-Channel’ doesn’t ring a bell, perhaps ‘customer engagement’ does. Omni-Channel has been used primarily for the end customer-facing environments. With either Read more…